Privacy Policy

The UFV Campus and Community Radio Society (“CIVL”) is committed to protecting your personal information and right to privacy. As part of our commitment to privacy protection, we have implemented this Privacy Policy that explains our privacy practices, including those of our website.

Our Privacy Policy governs the way we manage your Personal Information. If you have any questions or concerns about your privacy, contact us using the contact information at the end of this policy.

This privacy policy describes how we might use your information if you visit our website (“the Site”) at

The purpose of this privacy policy is to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Services immediately. 

Please read this privacy notice carefully, as it will help you understand what we do with the information that we collect. 


The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.


Personal information you disclose to us

“Personal Information” refers to information about you as an individual. Examples: your name, mailing and e-mail addresses, age, birthday, telephone number, picture and voice recording. Your personal preferences, such as your favourite song or sports team, could also qualify as Personal Information if connected with other information that identifies you. This Privacy Policy describes the types of Personal Information that we collect, how we collect it, why we collect it and what we use it for.

Non-identifiable information that is automatically collected

“Non-identifiable Information” is information that cannot be associated with, or traced back to, a specific person. Non-identifiable information includes: anonymous aggregated information, information about your visits to our Site which is not linked to you, information about your computer’s operating system and web browser software. Your computer and its operating systems, browsers, and memory contain vast quantities of transaction data and records of your use. This Personal Information could be extracted from these systems by outsiders if you do not take steps to protect your system. It is our policy not to associate this information with users, even though we verify some kinds of technical information to ensure that our Site are optimized to serve our customers.

Use of Cookies

When you interact with our Site, we may use a cookie (browser feature) to verify non-identifiable information about visitors to our Site and measure visitor traffic patterns. We do this to maintain the best possible user experience for our Site. A cookie is a small computer file. When you first visit our Site the Site manager may have implemented a program that stores a cookie on your computer’s hard drive. The cookie does not contain Personal Information and we will not combine information in the cookie with Personal Information that would enable us to identify you individually. On subsequent visits to our Site, our server communicates with your computer, reads the cookie, recognizes and confirms that you are a returning visitor. Our server then uses this information to provide you with a “short cut” that facilitates the quickest, most efficient and best possible Site experience.

Most browser software allows you to delete cookies. You can consult your Internet service provider for information on how to delete cookies. This may interfere with our ability to personalize your experience at our Site and be recognized, or may slow down performance.

Collection of Personal Information

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us such as signing up for our newsletter, entering a contest or otherwise when you contact us. 

The personal information that we collect depends on the context of your interactions with us and the Site, the choices you make and the features you use. 

We do not sell or otherwise share Personal Information about individual users.  User consent to use Personal Information can be withdrawn at any time by unsubscribing in the manner provided on each piece of promotion and/or marketing information we send to you. You can also email to withdraw your consent. 

This Site may include links to third party website that have separate and independent privacy policies. Any personal information you share with these third parties through their website will be administered under their specific privacy policies. CIVL has no control over third party privacy policies and therefore has no responsibility or liability for the way in which third parties may collect, manage, use or disclose and otherwise treat your personal information.

Who do we share information with

CIVL works with the following third parties to ensure that we are providing you with the best web experience possible. Third parties may use “cookies” to verify Non-identifiable Information about you. Information collected in this way could be used to identify your preferences, interests and behaviour. This usage is subject to the privacy policy of such third parties.

We share information with the following third parties: 

Google Analytics – Purpose: Web and mobile analytics. Their privacy policy can be viewed here.

Security and Safeguards

We know how important privacy is to you. That is why we protect and safeguard your Personal Information. Personal Information is password protected and access is restricted to only those on a need to know basis. Personal Information is not shared with third parties.


If you have any concerns about privacy procedures respecting our website, or to find further details about how your Personal Information may be used, please contact us by email at or write us at: 

CIVL Radio

S2109-33844 King Rd

Abbotsford, BC V2S 7M8

Attn: Manager

Office of the Privacy Commissioner of Canada

The Office of the Privacy Commissioner of Canada oversees Personal Information handling practices. If any privacy concerns are not addressed to your satisfaction you may contact the Office of the Privacy Commissioner of Canada for further guidance: 

By Phone: 1-800-282-1376